T&ampT Communications Ltd

Client Services

T&T Communications are a full service company, meaning that we can provide a complete and comprehensive service to our clients from first meeting to completion of a project and long term maintenance/support services. Our employees possess a wide range of skills and experience which give us the ability to tackle the most demanding of projects and guarantee an exceptionally high quality of installation.

Our approach to each project has been honed through much experience and follows a well-proven process as follows:

Goal – Our goal is to provide you with a solution that not only meets your requirements but exceeds your expectations. Our solution will be of high performance, be dependable and easy to use.

Process – To achieve that goal we will work with you, discussing your requirements and wishes, reviewing your drawings and conducting site visits. We will assign a professional team of technologists to create your solution.

Outcome – Our proven approach will assure you that we have the capability to deliver that goal. The result will be your complete satisfaction.

How the process of custom design and installation works…

  1. Definition (Discovery and high level Design)
  2. Planning (Engineering and detailed Documentation)
  3. Procurement (Purchasing and Inventory management)
  4. Execution (Management and Installation services)
  5. Customisation (Programming and Interface design)
  6. Customer Care (Support and Maintenance)

The documentation trail…

  1. The “Process Flow”
  2. The “Discovery Document”
  3. The “Discovery Agreement”
  4. The “Contract”
  5. The “Project Plan”
  6. The “System Design Document”
  7. The “CAD Drawings”
  8. The “Connectivity Diagrams”
  9. The “Rack Elevation Diagrams”
  10. The “Cabling Schedule”
  11. The “User Interface Design Document”
  12. The “Peer Review Document”
  13. The “Change Control Document”
  14. The “Completion Certificate”
  15. The Client “System Design Document”
  16. The Client “Original Equipment Manufactures Document”

From inception to completion we are commited to providing you with the highest quality of service. Please contact us to discuss your requirements and clarify any questions you may have.